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Customer Service

Oakville Hydro Electricity Distribution Inc.

Understanding Your Bill

Use our interactive sample bill below to help you understand all of the information found in your bill. For a more detailed explanation of electricity terms, click on individual line items or call us at 905-825-9400. The Ontario Energy Board also has detailed billing information.

This is a sample bill only and does not reflect current rates.

Your Bill Name Service Address Electricity Account Type Water Account Type Amount Due Due Date Payment Type Bill Date Bill Type Weighted Average Price Previous Balance Payments Adjustments 1st Block/Balance Delivery Regulatory Charges Debt Retirement Charge Halton Region Water Charges Meter Numbers Service Period- Previous Service Period - Present Bill Days Read Type Meter Reading - Previous Meter Reading - Current Mult/Size Units Usage - base Usage - billed Adjustment Factor Pwr/Load Factor Account Number Name Mailing Address Account Number
Click on items in the bill to read a description here.